DDoS Protection Maintenance - Germany & Romania
Resolved
Mar 06 at 10:00pm GMT
We will carry out maintenance on our DDoS protection infrastructure.
What we are doing
We will deploy software updates to our redundant DDoS scrubbing cluster. Filter appliances will be taken out of production and updated one by one to ensure mitigation capacity is always sufficient. After each update, functionality will be verified before we move on to the next filter.
Expected impact
No customer impact is expected at any datacenter, but it cannot be ruled out entirely. Idle (inactive) connections and sessions may time out; active ones should not, as they are expected to remain synchronized during the startup of a new software release. If you notice anything unusual – such as timeouts of active sessions or the inability to connect to your server – please contact our support immediately. We will continue monitoring new tickets for a while after the maintenance.
Affected customers
All IP prefixes routed through our DDoS protection (which is the default) are affected by this maintenance. Only prefixes that have been explicitly configured to bypass our DDoS protection (which we do not recommend) are unaffected. In any case, no customer action is required.
Fallback plan
Should the update fail and cause issues, we will disconnect the filters within a few seconds and update this status post transparently. In that case, mitigation of attacks will not be possible for 30-60 minutes while we prepare a rollback.
Affected services
[EU] - Germany Web Node
[EU] - Romania Web Node
[N20] - Germany Game Node #1
[N21] - Germany Game Node #2
[N30] - Romania Game Node #1
[SQL20] - Germany Database Node #1
[SQL21] - Germany Database Node #2
[SQL30] - Romania Database Node #1
[EU] - Budget VPS | NODE - 10
[EU] - Budget VPS | NODE - 13
[EU] - Budget VPS | NODE - 15
[EU] - Budget VPS | NODE - 16
[EU] - Budget VPS | NODE - 18
[EU] - Budget VPS | NODE - 101
[EU] - Budget VPS | NODE - 104
[EU] - Budget VPS | NODE - 105
[EU] - Budget VPS | NODE - 107
[EU] - Budget VPS | NODE - 108
[EU] - Budget VPS | NODE - 109
[EU] - Budget VPS | NODE - 110
[EU] - Budget VPS | NODE - 111
[EU] - Budget VPS | NODE - 113
[EU] - Budget VPS | NODE - 115
[EU] - Budget VPS | NODE - 116
[EU] - Budget VPS | NODE - 117
[EU] - Premium VPS | NODE - 1
[EU] - Premium VPS | NODE - 2
[EU] - Premium VPS | NODE - 3
[EU] - Premium VPS | NODE - 4
[EU] - Premium VPS | NODE - 12
[EU] - Premium VPS | NODE - 114
[EU] - Germany Backup Node #1
[EU] - Germany Backup Node #2
Dataforest
[EU] - Budget VPS | NODE - 118
[EU] - Budget VPS | NODE - 120
[EU] - Budget VPS | NODE - 119
[N31] - Romania Game Node #2
[SQL31] - Romania Database Node #2
[EU] - Budget VPS | NODE - 9
[EU] - Budget VPS | NODE - 123
[EU] - Budget VPS | NODE - 125
[EU] - Budget VPS | NODE - 126
[EU] - Premium VPS | NODE - 106
[EU] - Premium VPS | NODE - 128
[EU] - Extreme VPS | NODE - 7
[EU] - Extreme VPS | NODE - 102
[EU] - Extreme VPS | NODE - 124
[EU] - Budget VPS | NODE - 132
[EU] - Budget VPS | NODE - 133
[EU] - Extreme VPS | NODE - 134
[EU] - Premium VPS | NODE - 136
[EU] - Premium VPS | NODE - 137
[EU] - Budget VPS | NODE - 138
[EU] - Budget VPS | NODE - 146
[EU] - Budget VPS | NODE - 150
[EU] - Budget VPS | NODE - 151
[EU] - Budget VPS | NODE - 152
[EU] - Budget VPS | NODE - 154
[EU] - Budget VPS | NODE - 158
[EU] - Extreme VPS | NODE - 159
[EU] - Budget VPS | NODE - 160
[EU] - Budget VPS | NODE - 164
[EU] - Budget VPS | NODE - 172
[EU] - Budget VPS | NODE - 176
[EU] - Budget VPS | NODE - 177
[EU] - Premium VPS | NODE - 170
[EU] - Premium VPS | NODE - 171
[EU] - Extreme VPS | NODE - 169
[EU] - Budget VPS | NODE - 179