Germany Network Outage

Downtime

Apr 06 at 12:22am BST

Affected services

Webhost Panel

Dedicated Panel

[EU] - Germany Web Node

[N20] - Germany Game Node #1

[N21] - Germany Game Node #2

[SQL20] - Germany Database Node #1

[SQL21] - Germany Database Node #2

[EU] - Budget VPS | NODE - 10

[EU] - Budget VPS | NODE - 13

[EU] - Budget VPS | NODE - 15

[EU] - Budget VPS | NODE - 16

[EU] - Budget VPS | NODE - 18

[EU] - Budget VPS | NODE - 101

[EU] - Budget VPS | NODE - 104

[EU] - Budget VPS | NODE - 105

[EU] - Budget VPS | NODE - 107

[EU] - Budget VPS | NODE - 108

[EU] - Budget VPS | NODE - 109

[EU] - Budget VPS | NODE - 110

[EU] - Budget VPS | NODE - 111

[EU] - Budget VPS | NODE - 113

[EU] - Budget VPS | NODE - 115

[EU] - Budget VPS | NODE - 116

[EU] - Budget VPS | NODE - 117

[EU] - Budget VPS | NODE - 118

[EU] - Budget VPS | NODE - 119

[EU] - Budget VPS | NODE - 120

[EU] - Premium VPS | NODE - 1

[EU] - Premium VPS | NODE - 2

[EU] - Premium VPS | NODE - 3

[EU] - Premium VPS | NODE - 4

[EU] - Premium VPS | NODE - 12

[EU] - Premium VPS | NODE - 114

[EU] - Germany Backup Node #1

[EU] - Germany Backup Node #2

Germany Datacenter

Resolved
Apr 06 at 12:32am BST

The issue has been resolved by the datacenter provider. All services in our Germany location are now fully operational. We will continue to monitor for stability, but no further disruptions are expected.

Thank you for your patience during this incident.

Updated
Apr 06 at 12:29am BST

We can confirm that the entire datacenter is currently offline. This issue is on the provider’s end, and unfortunately, it's outside of our direct control. We are actively monitoring the situation and will provide updates as soon as we receive more information from their team.

Thank you for your continued patience and understanding.

Created
Apr 06 at 12:22am BST

We are currently experiencing a network outage affecting our Germany location. Initial observations indicate that the issue may be originating from the datacenter provider. Our team is actively investigating the situation in collaboration with their engineers to identify the root cause and restore connectivity as soon as possible.

Further updates will be provided as we receive more information. Thank you for your patience.