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Resolved

Service Issue – fra1-bv-038

Sep 22, 2026 at 1:56pm UTC
Affected services
[EU] - Budget VPS | fra1-bv-038

Resolved
Sep 23, 2026 at 10:35am UTC

The issues affecting fra1-bv-038 have now been fully resolved, and all services should be back online.

We can confirm that no customer data was lost during the incident.

We sincerely apologize for the extended downtime and the disruption this caused. Thank you for your patience and understanding while we worked to safely restore the node.

Created
Sep 22, 2026 at 1:56pm UTC

We are currently experiencing an outage affecting fra1-bv-038 in our Germany location.

The node is currently offline due to disk-related issues. Our team is actively investigating the problem and working to restore the node and all affected services as quickly as possible.

All customer data remains safe and intact. The current issue is affecting the availability of the node, and we are taking the necessary steps to restore services without compromising customer data.

Customers hosted on this node will currently be unable to access their services. No action is required from customers at this time.

We will provide further updates as soon as we have more information regarding the recovery process.

We apologize for the disruption and appreciate your patience while we work to resolve the issue.